RGPV Diploma Engineering Syllabus Communication Skills in English
RGPV Diploma Engineering
DIPLOMA WING
RAJIV GANDHI PROUDYOGIKI VISHWAVIDYALAYA, BHOPAL
SEMESTER I – GROUP ‘A’
COURSE TITLE :
COMMUNICATION SKILLS IN ENGLISH
PAPER CODE : 7353 SUBJECT CODE : 104
TREORY CREDITS : 04
PRACTICAL CREDITS : 01
Course Content
Unit-1 Communication: Theory and Practice (6 lectures)-14 marks
1. Basics of Communication: Introduction,
Meaning and Definition, Process of Communication.
2. Types of
Communication: Verbal (Oral, Written) and Non-verbal–Signs, Symbols, Maps, Body
Language (Kinesics) Paralanguage.
3. Channels: Formal
(Upward, Downward, Horizontal and Diagonal) and Informal (Grapevine).
4. Principles of Effective Written and Oral
Communication (including 7 C’s)
5. Barriers to Effective Communication
(Semantic, Physical, Psychological, Organizational) and ways to overcome them.
Unit-2 Soft Skills for Professional Excellence (5 Lectures) 12 marks
1. Introduction: Soft Skills and Hard Skills.
2. Importance of Soft Skills as Life skills : Self-awareness
and Self-analysis, Interpersonal effectiveness, Adaptability, Resilience,
Emotional Intelligence, Empathy, Assertiveness, Conflict management, Problem
Solving, Decision Making, Leadership, Motivation, Time Management and Team
spirit.
Unit-3: Reading
Comprehension (14 Lectures) 16 marks
Comprehension, vocabulary enhancement and grammar exercises based on reading of the following texts:
Section-1 Prose
1. An Astrologer's Day: R.K. Narayan
2. “The Gift of the Magi” by O. Henry
3. “Uncle Podger Hangs a Picture” Jerome K. Jerome
Section-2 Poetry
1. Night of the Scorpion by Nissim Ezekiel,
2. Stopping by Woods on a Snowy Evening by Robert Frost,
3. Where the Mind is Without Fear by Rabindranath Tagore,
Unit-4: Professional Writing and Business Communication (10 Lectures) 14 marks
1. Précis writing and
Comprehension exercises based on Unseen Passages.
2. E-mail-etiquette, format of e-mail.
3. Draft a short email message requesting for one day leave
from your workplace due to sickness.
4. Draft a short email message informing that you have
resumed your duty after availing leave.
5. Draft a short email message informing about
inferior/defective quality of goods supplied.
6. Drafting Letters
7. Parts of letters, mechanics, style and format.
8. Application for Job or Covering letter with Resume
9. Letters reported to purchase: Enquiry, Order and
Complaints (damaged or defective goods or for shortage in supply)
Unit-5: Vocabulary and Grammar (10 Lectures) 10 Marks grammar+ 4 Marks Vocabulary
1. Vocabulary of commonly used words, Synonyms, Antonyms and
usage of same words as different parts of speech.
2. One-word substitutions from the prescribed prose and
poetry.
3. Determiners, Auxiliary verbs, Subject-verb agreement,
Tense, Prepositions, Active and Passive Voice.
Links for notes
Unit-1 Communication: Theory and Practice
Unit-2 Soft Skills for Professional Excellence
1. Soft Skills
Unit-3: Reading Comprehension

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