Sample Report of Trouble (Unit four)
Report of Trouble
A report of trouble is a document that informs about a trouble or a hindrance in the operation of a machine or in completion of a work, routine job or a project or the like. It explains the nature of the problem or hindrance and possible solution also. It may be presented in memo or letter or manuscript format depending upon the nature of the problem.
Report of trouble
Sample report (letter report)
Q. You are Rajesh Ahuja HR Manager in Sawastika Cement Limited Satna ( MP). Some workers in your cement plant have gone on strike against some policies of your organization. You have tried to settle the matter but the leader is adamant on the strike. Write a report of trouble.
Answer.
The Letter (Report of Trouble) in Block Style
........................................................................................................................................................
Swastika Cement Ltd.
Maihar Road Katni (MP) 486002
Phones-07674-3035449, 50, 51,52,53,
Fax-07674-3035460, 61, 62,63,
E-mail – swastikament@rediffmail.com
Visit us on swastikacement.com
............................................................................................................................................
Reference-H-TR-497
Date- 17 Nov, 2017
The Managing Director
Swastika Cement Ltd.
Maihar Road Satna (MP) 485001
Respected Sir
Subject: Report of trouble by ongoing strike
As per our telephonic conversation yesterday, I tried to establish communication with Mr. Banwari Lal, the leader of the Labour Union, expressed willingness to talk, supported by our willingness to listen, I invited him to come on the table and have conversation with me, regarding the problem of labourers but I regret to inform you that it did not work. Then I proposed him that we are ready to pay the double rate of overtime wages but it also did not work. According to my trustworthy sources, the matter has been hijacked by Samajwadi leader Mr. Vidya Charan Dubey. He is the person who is fueling the fire of strike to prove himself the Messiah of labourers. He has misguided them by offering his support for higher wages. I tried to contact him but he did not pick up my phone. Thus hereby, I present here the report of trouble that I faced today.
I think I need your support in this regard.
Thanks
Yours faithfully,
Rajesh Ahuja
The HR Manager
RCS-PNV
..................................................................................................................................................
The Letter (Report of Trouble) in Complete Block Style
........................................................................................................................................................
Swastika Cement Ltd.
Maihar Road Katni (MP) 486002
Phones-07674-3035449, 50, 51,52,53,
Fax-07674-3035460, 61, 62,63,
E-mail – swastikament@rediffmail.com
Visit us on swastikacement.com
............................................................................................................................................
Reference-H-TR-497
Date- 17 Nov, 2017
The Managing Director
Swastika Cement Ltd.
Maihar Road Satna (MP) 485001
Respected Sir
Subject: Report of trouble by ongoing strike
As per our telephonic conversation yesterday, I tried to establish communication with Mr. Banwari Lal, the leader of the Labour Union, expressed willingness to talk, supported by our willingness to listen, I invited him to come on the table and have conversation with me, regarding the problem of labourers but I regret to inform you that it did not work. Then I proposed him that we are ready to pay the double rate of overtime wages but it also did not work. According to my trustworthy sources, the matter has been hijacked by Samajwadi leader Mr. Vidya Charan Dubey. He is the person who is fueling the fire of strike to prove himself the Messiah of labourers. He has misguided them by offering his support for higher wages. I tried to contact him but he did not pick up my phone. Thus hereby, I present here the report of trouble that I faced today.
I think I need your support in this regard.
Thanks
Yours faithfully,
Rajesh Ahuja
The HR Manager
RCS-PNV
..................................................................................................................
****
Question: You Rajesh Kumar, Section Head Lime Stone Crusher Bharat Cement Works Jhukehi Katni 567897. You have been facing frequent break downs of LS Crusher for past several months. Write a report and request to your Plant Momager that the primary cause of frequent break downs is non-genuine low quality spare parts. Request him to change the policy in favour of high quality genuine parts.
Answer:
Memo Format
Report of Trouble and Request for Genuine Spares
........................................................................................................................................
Bharat Cement Works
Jhukehi Katni, M P PIN 567897
Inter-Office Memo
.................................................................................................................................................
FROM: Rajesh Kumar, Section Head, Limestone Crusher
TO: The Plant Manager, Bharat Cement Works
Reference: 34 LSC G Spares
Date: 12 Aug 2025
Subject: Report of Trouble and Request for Genuine spares
This memo is to formally report the frequent and unscheduled breakdowns of our primary limestone crusher. This has been a growing concern over the past several months and is significantly impacting our production schedule.
An analysis indicates that the primary cause of these failures is the use of non-genuine, low-quality spare parts. While these parts may seem to offer an initial cost saving, their inferior quality leads to premature wear, component failure, and increased long-term maintenance costs. These breakdowns also pose a potential safety risk.
To ensure the long-term reliability and operational safety of the crusher, I urgently request your approval for a policy change. We must use only genuine, OEM-certified spare parts for all future maintenance and repairs. This will reduce downtime, stabilize production output, and ultimately lead to greater efficiency and cost savings.
Thank you for your immediate attention to this critical matter.
Rajesh Kumar
CC Managing Director Bharat Cement Works
..........................................................................................................................
............................................................................................................
Sample Report of Trouble from Cement Industry (Letter )
.....................................................................................................................
Letter in Block Style
.......................................................................................................................
Bharat Cement Works
Amanganj Unit Panna M P PIN 488441
Phones-07732-3035449, 50, 51,52,53,
E-mail – bharatcementamanganj@rediffmail.com
Visit us on bharatcement.com
...................................................................
Reference-RGP-21
23 May 2025
The Plant Manager
Bharat Cement Works
Katni, Madhya Pradesh 483504
Dear Sir
Subject: Urgent Report on Frequent Crusher Breakdowns and Request for Exclusive Use of Genuine Spare Parts
I am writing to bring to your urgent attention the escalating issue of frequent and unscheduled breakdowns of our primary limestone crusher. The reliability of this critical plant section has been a growing concern over the past few months, significantly impacting our overall production schedule and efficiency.
An internal analysis conducted by my team has concluded that the primary cause of these repeated failures is the use of non-genuine, low-quality spare parts in recent maintenance and repair activities. While these parts may offer an initial cost saving, their inferior material quality and poor fitment are leading to premature wear and catastrophic component failures.
The consequences of these breakdowns are far-reaching. Each instance of downtime results in a direct loss of production, pushing our operations behind schedule. Furthermore, the constant need for emergency repairs and component replacements is driving up our maintenance costs in the long run, negating any short-term savings from using cheaper parts. Most importantly, the use of substandard parts poses a potential safety risk to our personnel and equipment.
To ensure the long-term reliability and operational safety of the limestone crusher, I urgently request your approval and authorization to use only genuine, OEM-certified spare parts for all future maintenance and repair work. While the initial investment may be higher, this strategic decision will lead to a significant reduction in breakdowns, decreased maintenance frequency, and a more stable production output.
I am confident that this change in procurement policy will restore the crusher's performance and contribute positively to our plant's operational goals.
Thank you for your immediate attention to this critical matter.
Sincerely,
Rajesh Kumar
Section Head, Limestone Crusher
Bharat Cement Works
Amanganj Unit
.....................................................................................................................
Letter in Complete Block Style
.......................................................................................................................
Bharat Cement Works
Amanganj Unit Panna M P PIN 488441
Phones-07732-3035449, 50, 51,52,53,
E-mail – bharatcementamanganj@rediffmail.com
Visit us on bharatcement.com
...................................................................
Reference-RGP-21
23 May 2025
The Plant Manager
Bharat Cement Works
Katni, Madhya Pradesh 483504
Dear Sir
Subject: Urgent Report on Frequent Crusher Breakdowns and Request for Exclusive Use of Genuine Spare Parts
I am writing to bring to your urgent attention the escalating issue of frequent and unscheduled breakdowns of our primary limestone crusher. The reliability of this critical plant section has been a growing concern over the past few months, significantly impacting our overall production schedule and efficiency.
An internal analysis conducted by my team has concluded that the primary cause of these repeated failures is the use of non-genuine, low-quality spare parts in recent maintenance and repair activities. While these parts may offer an initial cost saving, their inferior material quality and poor fitment are leading to premature wear and catastrophic component failures.
The consequences of these breakdowns are far-reaching. Each instance of downtime results in a direct loss of production, pushing our operations behind schedule. Furthermore, the constant need for emergency repairs and component replacements is driving up our maintenance costs in the long run, negating any short-term savings from using cheaper parts. Most importantly, the use of substandard parts poses a potential safety risk to our personnel and equipment.
To ensure the long-term reliability and operational safety of the limestone crusher, I urgently request your approval and authorization to use only genuine, OEM-certified spare parts for all future maintenance and repair work. While the initial investment may be higher, this strategic decision will lead to a significant reduction in breakdowns, decreased maintenance frequency, and a more stable production output.
I am confident that this change in procurement policy will restore the crusher's performance and contribute positively to our plant's operational goals.
Thank you for your immediate attention to this critical matter.
Sincerely,
Rajesh Kumar
Section Head, Limestone Crusher
Bharat Cement Works
Amanganj Unit
***
......................................................................................................
Apex Telecom Services
Hazaribagh
District Office Jharkhand, India
PIN 567987 Phones 7890965465,
9876098723
Email apextelecom@gmail.co
Visit us on apextelecom.in
.....................................................................................................................................
Reference: - instatower45
11 May 2925
The
Head of Network Operations
Apex Telecom Services
Corporate Office New Delhi, India
PIN 564789
Dear sir
Subject: Report on Persistent
Connectivity Issues in Hazaribagh District and Request for Network Expansion
I am writing to formally report a
critical and worsening situation regarding network connectivity and customer
satisfaction in the Hazaribagh district. This report is based on a significant
and persistent volume of customer complaints received over the past several
months.
Over the last five years, our
customer base in the Hazaribagh district has seen a substantial increase,
reflecting the growing demand for reliable telecommunication services in the
region. However, the telecommunication infrastructure has not expanded to a
commensurate degree. The existing number of telecommunication towers is now
entirely insufficient to support the current customer load, leading to a severe
degradation of service quality.
The customer complaints we receive
on a daily basis are varied but consistently point to the same underlying
issues: frequent call drops, prolonged periods of no network signal, and
extremely slow or non-existent mobile data speeds. This has not only led to a
decline in customer satisfaction but also poses a risk to our brand reputation
and customer retention in a highly competitive market.
To address this pressing matter and
restore our service quality to an acceptable standard, I respectfully request
the immediate installation of at least three new telecommunication towers in
the Hazaribagh district. Strategic locations such as the Ramgarh-Hazaribagh
road corridor, the suburban area of Barhi, and the more densely populated
residential zones of Hazaribagh city would greatly benefit from this expansion.
Implementing this solution will be
crucial for retaining our loyal customers and attracting new ones in a growing
market. I am confident that with your prompt action, we can resolve these
connectivity issues and continue to provide the high-quality service our
customers expect from us.
Thank you for your time and consideration of this urgent matter.
Sincerely,
Anand Singh
Regional
Customer Care Manager
Hazaribagh
District
..........................................................................................................................................
The Letter (Report of Trouble) in Complete Block Style
Apex Telecom Services
Hazaribagh District Office Jharkhand, India
PIN 567987 Phones 7890965465, 9876098723
Email apextelecom@gmail.co
Visit us on apextelecom.in
.....................................................................................................................................
Reference: - instatower45
11 May 2925
The Head of Network Operations
Apex Telecom Services
Corporate Office New Delhi, India
PIN 564789
Dear sir
Subject: Report on Persistent Connectivity Issues in Hazaribagh District and Request for Network Expansion
I am writing to formally report a critical and worsening situation regarding network connectivity and customer satisfaction in the Hazaribagh district. This report is based on a significant and persistent volume of customer complaints received over the past several months.
Over the last five years, our customer base in the Hazaribagh district has seen a substantial increase, reflecting the growing demand for reliable telecommunication services in the region. However, the telecommunication infrastructure has not expanded to a commensurate degree. The existing number of telecommunication towers is now entirely insufficient to support the current customer load, leading to a severe degradation of service quality.
The customer complaints we receive on a daily basis are varied but consistently point to the same underlying issues: frequent call drops, prolonged periods of no network signal, and extremely slow or non-existent mobile data speeds. This has not only led to a decline in customer satisfaction but also poses a risk to our brand reputation and customer retention in a highly competitive market.
To address this pressing matter and restore our service quality to an acceptable standard, I respectfully request the immediate installation of at least three new telecommunication towers in the Hazaribagh district. Strategic locations such as the Ramgarh-Hazaribagh road corridor, the suburban area of Barhi, and the more densely populated residential zones of Hazaribagh city would greatly benefit from this expansion.
Implementing this solution will be crucial for retaining our loyal customers and attracting new ones in a growing market. I am confident that with your prompt action, we can resolve these connectivity issues and continue to provide the high-quality service our customers expect from us.
Thank you for your time and consideration of this urgent matter.
Sincerely,
Anand Singh
Regional Customer Care Manager
Hazaribagh District
****
.........................................................................................................................................
***
Report Definition and Importance
Structure / Layout of a Report
RGPV B.Tech English First Year Unit 4 Sample Reports
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